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CFC Test Frequently Asked Questions 

Q: Why can't I log in?

A: You may be attempting to log in in the wrong place. The log in on the left side of the screen is for NARDA Members. To log into the CFC test you need to click on CFC Test tab at the top if the screen and then click on the link for the online CFC Test. If you are still having trouble logging in you will need to contact us so we can assist you. Our phone number and email address are listed at the bottom of this page.

Q: Where do I get the password for the training manual?

A: If you are taking a paper test the password is included on the instruction sheet that was mailed with your exam.

If you are taking the online exam you will need to log in to the testing site. Once logged in, you will see the topic outline. The first item on the list is the training manual, the password is in the instructions listed with that item.

Q: Why did I get an email saying that I failed, I did not complete the exam?

A: There are a few possible reasons that this may have happened. You will need to contact us so we can assist you. Our phone number and email address are listed at the bottom of this page.

Q: Why can't I print out my certificate?

A: You must pass both parts of the exam before you can print your certificate. The system will only allow you one attempt to print the certificate. If you get a message that states you have exceeded the maximum number of downloads please contact us so we can email the certificate to you. Our phone number and email address are listed at the bottom of this page.

Q: How do I get they Type 2, Type 3, or Universal certifications?

A: NARDA only offers the Type 1 certification. For additional certifications go to  http://www.epa.gov/ozone/title6/608/technicians/608certs.html

Q: I lost my certification card, How do I get a replacement?

A: If you took an online exam please send an email to us including your full name. We will email you a replacement card.

If you took a paper exam you will need to order a replacement card. The link to order is  http://narda.com/page-1451890

  

 

 

 


North American Retail Dealers Association
222 South Riverside Plaza, Suite 2100
Chicago IL 60606
Phone: 312.648.0649 or 800.621.0298 (US Only)
Fax: 312.648.1212
Email: nardasvc@narda.com

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