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NARDA's mission is to provide the power of knowledge to independent retailers and servicers through progressive education, information and services, with friendly and prompt service.



 Security Breaches: How to Protect Your Store

By Bob Goldberg, NARDA General Counsel

Not a week goes by when the news fails to disclose the breach of a business or government computer system that compromises sensitive private information. Identity theft and credit card fraud have affected thousands of individuals. As a merchant, your point-of-sale system is a target of hackers around the world. The Payment Card Industry Council (PCIC) has established rules for all merchants in regard to securing and maintaining the security of point-of-sale systems. Although these rules are not laws, violations can cost thousands and bankrupt a business.

The merchant processing agreement a retailer signs requires strict compliance with the PCIC’s rules and regulations. If your point-of-sale system is breached, you could be liable for the fraudulent charges that result, along with the cost of issuing new cards and penalties for your failure to comply. In addition, your clearing account could be frozen, and the funds held to pay these amounts.

Here are some steps you can take to help prevent a breach of your system. Ensure that all credit card data is encrypted. The PCIC’s rules require that credit card data be encrypted as soon as it is swiped and sent immediately to the payment processor without storing it on your system. If your system sends non-encrypted data to a back-office server, it should be replaced.

Replacing hardware and software is essential as new equipment and software updates are released to combat fraud. Retailers often hesitate to upgrade, thinking it not necessary and a money-grab by their providers. As hackers become more sophisticated, so must software. Keep your software updated and apply all patches and updates received. The new Euro MasterCard Visa (EMV) rules require an upgrade of your payment pads to accept the new chip-enabled credit cards. Failure to do so creates added responsibility on you in the event of a breach.







 Read the full article in the Members Only section

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RRetailers, Servicers, Suppliers: A Call for Industry Participation

For more than 75 years, the North American Retail Dealers Association has been the voice of independent appliance, electronics, bedding and furniture retailers. Through education, representation and a host of benefits, NARDA has worked diligently for all retailers.

Here’s how you can help both the industry and your own enterprise: NARDA is now moving forward into new areas and seeks volunteers that can give an hour or less each month to help guide the association. Please indicate your interest and you will be contacted and given more information.

Your name:

Contact number:

NARDA also is asking you to identify the areas in which it can assist you and your business. Whether it is legislation, education, legal services, publications, repair service or cloud-based services, please indicate which issues are most important to you. The very best suggestions will receive a $100 gift card.

Please express your willingness to volunteer and suggestions to

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2011 CODB Survey Now Available
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North American Retail Dealers Association
222 South Riverside Plaza, Suite 2100
Chicago IL 60606
Phone: 312.648.0649 or 800.621.0298 (US Only)
Fax: 312.648.1212

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